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Refunds, Returns & Cancellations
Any Rug purchased on RugImporters.com may be returned or exchanged for any reason within 14 days after the item has been received. Online Orders only.
If merchandise purchased is a custom order, it is considered final sale and is not subject to cancellation.
Returned items must be in original condition.
*Clearance items are final sale and are neither returnable or exchangeable.*
Please call 201-576-0042 for return authorization or email us at firstname.lastname@example.org
Customer is responsible for all return shipping charges.
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Free and fast delivery
Over 200,000 rugs available and shipped at no charge to your home or office anywhere in the contiguous USA. Most orders ship in 1 to 2 days.
Satisfied or refunded
Don’t like the rug you purchased? We’ll take the rug back within 15 days, no questions asked. You are responsible for return shipping fees.
Low Price Commitment
We are committed to offering you the lowest price. If you find the same rug for less elsewhere, we’ll beat the price by 10% of the difference.